Home / Service FAQ
Do you accept OEM or ODM orders?
Surely. We have design and development department to cooperate with you.
May I have a free sample?
Yes. If we have in stock with our own design, we can send you the sample free but freight by collected. If you need with your own design, need to pay for the sample cost.
How long can I expect to get the sample?
Normally, the sample time is 5-7days after the design is confirmed and the sample cost is paid.
Can I put an order by Trade Assurance?
Yes,Trade Assurance is welcome.
When will you ship my order?
Normally 25-30days after receiving your payment, but it can be negotiated based on order quantity and production schedule.
What is the order processing?
1. Choose the assortment you prefer;
2. Confirm price and shipping cost we offer you;
3. Send us your address and tel, so we will draft the order for the payment;
4. After the payment, please send us your design if you have; or we can help to design.
5. After the design is confirmed, we will do the first card for your final confirmation.
6. ass production and shipment.